BSG Posted May 17, 2017 Share Hi people of the hub. I did the unthinkable two years ago by buying a bike through Bikelife, now I want to make sure when my contract with them is finished but for the last few months I didn't get any response from my e-mails to them and neither can I get hold of them when trying to phone them. Does anyone have an idea of how or whom I need to contact or anyone who has any info will be helpful. Thank you BSG Sent from my proline M7453GDC using Tapatalk Link to comment Share on other sites More sharing options...
Jakkals. Posted May 17, 2017 Share Dont pay. They'll contact you Sepia, Reinhardt89, shaper and 11 others 14 Link to comment Share on other sites More sharing options...
BSG Posted May 17, 2017 Share Dont pay. They'll contact youYea I was thinking of putting a stop order from the end of July because I think that is when my contract finishes. Sent from my D5803 using Tapatalk Link to comment Share on other sites More sharing options...
Deepblue1993 Posted May 18, 2017 Share Hi people of the hub. I did the unthinkable two years ago by buying a bike through Bikelife, now I want to make sure when my contract with them is finished but for the last few months I didn't get any response from my e-mails to them and neither can I get hold of them when trying to phone them. Does anyone have an idea of how or whom I need to contact or anyone who has any info will be helpful. Thank youBSG Sent from my proline M7453GDC using Tapatalkaccounts@bikelife.co.za .... but good luck getting a reply. The finance@bikelife.co.za just bounce back. BSG 1 Link to comment Share on other sites More sharing options...
Jurgens Smit Posted May 18, 2017 Share Hi people of the hub. I did the unthinkable two years ago by buying a bike through Bikelife, now I want to make sure when my contract with them is finished but for the last few months I didn't get any response from my e-mails to them and neither can I get hold of them when trying to phone them. Does anyone have an idea of how or whom I need to contact or anyone who has any info will be helpful. Thank youBSG Sent from my proline M7453GDC using Tapatalk try contacting Gen (gen@bikelife.co.za) or Devlin, their MD (Devlin Fogg <Devlin@bikelife.co.za>) I normally get a reply from Gen quite fast though. On a side note, would you finance again?Not necessarily through them, but I see cyclelab have partnered with Wesbank now. Edited May 18, 2017 by Jurgens Smit Link to comment Share on other sites More sharing options...
GrahamS2 Posted May 18, 2017 Share Send them a formal complaint. If they don't respond, send it to the ombud - they'll respond quickly enough then. As an FSP not responding to clients is simply not acceptable. Edited May 18, 2017 by GrahamS2 OneLove and _David_ 2 Link to comment Share on other sites More sharing options...
Hilton. Posted May 18, 2017 Share Good questions. I've been toying with the idea of bike finance when I finally buy a mtb at the end of the year. Toying with credit options in combi with savings for it. I'd like to hear more experiences. Link to comment Share on other sites More sharing options...
Patchelicious Posted May 18, 2017 Share If you haven't gotten hold of them, DM me, I have Devlin's (not Devon) number. Jurgens Smit 1 Link to comment Share on other sites More sharing options...
Odinson Posted May 18, 2017 Share Good questions. I've been toying with the idea of bike finance when I finally buy a mtb at the end of the year. Toying with credit options in combi with savings for it. I'd like to hear more experiences.The topic of bike finance has been discussed before and at great length. Do a search. You'll find what you're looking for. Link to comment Share on other sites More sharing options...
gummibear Posted May 18, 2017 Share Best investment of 2017 will be to finance a R150k bike Link to comment Share on other sites More sharing options...
Deepblue1993 Posted May 18, 2017 Share try contacting Gen (gen@bikelife.co.za) or Devlin, their MD (Devlin Fogg <Devlin@bikelife.co.za>) I normally get a reply from Gen quite fast though. On a side note, would you finance again?Not necessarily through them, but I see cyclelab have partnered with Wesbank now.I am getting an error on the gen email? BSG 1 Link to comment Share on other sites More sharing options...
BSG Posted May 18, 2017 Share try contacting Gen (gen@bikelife.co.za) or Devlin, their MD (Devlin Fogg <Devlin@bikelife.co.za>) I normally get a reply from Gen quite fast though. On a side note, would you finance again?Not necessarily through them, but I see cyclelab have partnered with Wesbank now.Nope, financing toys are STUPID [emoji85] Sent from my D5803 using Tapatalk OneLove, Azi, Underachiever and 6 others 9 Link to comment Share on other sites More sharing options...
BSG Posted May 18, 2017 Share I am getting an error on the gen email?Exactly my problem for a few months now. Sent from my D5803 using Tapatalk Link to comment Share on other sites More sharing options...
Reinhardt89 Posted May 18, 2017 Share Nope, financing toys are STUPID [emoji85] Sent from my D5803 using Tapatalk This. And I know we all love bicycles, but really guys, if you cant buy it cash, that means you cant afford it. Rather save a couple of thousand per month and buy your bike cash after a year or two, zero interest. In fact you can put it in a savings account and actually gain interest. HBO, AdamA and varkie2 3 Link to comment Share on other sites More sharing options...
KB280DT Posted May 18, 2017 Share Hi people of the hub. I did the unthinkable two years ago by buying a bike through Bikelife, now I want to make sure when my contract with them is finished but for the last few months I didn't get any response from my e-mails to them and neither can I get hold of them when trying to phone them. Does anyone have an idea of how or whom I need to contact or anyone who has any info will be helpful. Thank youBSG Sent from my proline M7453GDC using Tapatalk What has happened to your signed contract? Surely you should have a copy of it somewhere with all the info you need? mrbaker 1 Link to comment Share on other sites More sharing options...
Deepblue1993 Posted May 18, 2017 Share This. And I know we all love bicycles, but really guys, if you cant buy it cash, that means you cant afford it. Rather save a couple of thousand per month and buy your bike cash after a year or two, zero interest. In fact you can put it in a savings account and actually gain interest.Wait two years?? Whaaaaaat! Itch need scratching, just pay off as soon as possible. Reinhardt89 1 Link to comment Share on other sites More sharing options...
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