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Firmware Update - Powertap G3 ANT+


mecheng89

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Afternoon Hubbers!

 

To those who own or have owned a Powertap wheelset, specifically the G3 ANT+ model, how does one do a software update? 

 

I have downloaded, just for the sake of the update, Poweragent. Then I remove the G3 cap from my rear wheel, which has a mini-USB port. I don't know what kind of cable to use to connect to my PC? I used several cellphone charger cables but the computer does not recognise it.

 

Thanks!!

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Quick Google search:

https://www.powertap.com/support/faqs/hubs-wheels

 



Video instructions are available
  • Spin the wheel/axle a couple times with the Powercap still on to "wake up" the Powercap
  • Take Powercap off by removing the triangular nut and pulling Powercap straight off (do NOT twist)
  • Remove the CR2032 battery from the Powercap
  • Plug the Powercap without the battery into your computer using a micro USB cable
  • Open PowerAgent
  • Navigate to Tools > Firmware > Check for Firmware Update
  • Click OK to begin the firmware update
  • Firmware will install. With some new versions of firmware, Window OS will need to “re-find” the attached PowerCap. Let it run to completion.
  • When PowerAgent says the update was successful, click OK and unplug Powercap
  • Wait 10 seconds, plug battery back into the Powercap
  • Install PowerCap back on PowerTap hub
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Afternoon Hubbers!

 

To those who own or have owned a Powertap wheelset, specifically the G3 ANT+ model, how does one do a software update? 

 

I have downloaded, just for the sake of the update, Poweragent. Then I remove the G3 cap from my rear wheel, which has a mini-USB port. I don't know what kind of cable to use to connect to my PC? I used several cellphone charger cables but the computer does not recognise it.

 

Thanks!!

Try Bluetooth as well via the mobile phone app.

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Quick Google search:

 

https://www.powertap.com/support/faqs/hubs-wheels

 

 

Video instructions are available

  • Spin the wheel/axle a couple times with the Powercap still on to "wake up" the Powercap
  • Take Powercap off by removing the triangular nut and pulling Powercap straight off (do NOT twist)
  • Remove the CR2032 battery from the Powercap
  • Plug the Powercap without the battery into your computer using a micro USB cable
  • Open PowerAgent
  • Navigate to Tools > Firmware > Check for Firmware Update
  • Click OK to begin the firmware update
  • Firmware will install. With some new versions of firmware, Window OS will need to “re-find” the attached PowerCap. Let it run to completion.
  • When PowerAgent says the update was successful, click OK and unplug Powercap
  • Wait 10 seconds, plug battery back into the Powercap
  • Install PowerCap back on PowerTap hub

 

The above video is correct however if running an ANT+ / BLE (dual) power cap please see below. 

 

https://www.powertap.com/support/firmware-history

 

You will either use Rouvy or the PowerTap app to update the power cap via BLE.

 

Any issues please call us on 011-023-2777

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  • 2 years later...

hello 

I have a problem with my powertap G3. I can not make an update because of my diferent plug in. If you have ideas please help me.

Thank you

Silviu

sorry for my english I'm french.

 

post-160247-0-83103900-1586028692_thumb.jpeg

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  • 1 month later...

hello 

I have a problem with my powertap G3. I can not make an update because of my diferent plug in. If you have ideas please help me.

Thank you

Silviu

sorry for my english I'm french.

 

attachicon.gifreceived_1103063600070810.jpeg

That might be the dual ANT+/bluetooth version that can update via bluetooth?

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That might be the dual ANT+/bluetooth version that can update via bluetooth?

Yip have the same and was also baffled with the connector.

The firmware can be updated using BT and the powertap app

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