Matt

I have emailed the OP to ensure they're aware & can make contact (only details they have supplied). 🤞

You're quite right that it's possible a buyer does some joyriding or damages an item somehow and then wants to return it. It's a risk that we identified on launching the service and I think have discussed somewhere on the forums. Thankfully in over 3,700 completed deals it's behaviour we've yet to encounter. Not to say that it can't happen or won't in time/with scale. There are some aspects of Bike Hub Pay that help to guard against this: Return shipping costs are the buyer's responsibility Bike Hub holds the funds and in the case of a dispute that we're unable to resolve we'd refer the matter to the small claims court or arbitration. i.e. the joyriding buyer is going to be minus their money until the matter is resolved. See above, I suspect the money being held in Bike Hub Pay's case helps to deter such behaviour vs. a car demo that I'm guessing is without any kind of deposit, etc.?

Not just you. Fixed: https://bikehub.co.za/news/101-of-buying-your-first-bicycle-r8494/

There is actually a separate distinction for "Local Bike Shops" (example), but your point is well taken. There are many in the grey area between occasional/hobbyist reseller through to the full time from home/garage reseller. Many of whom are not currently tagged as a Business. It's something we are actively looking at to find a better way forward.

2nd alongside Beers he said.

Running a Pinion system, pretty neat:

Not sure if these are official official, but: https://www.epic-series.com/capeepic-riders-liveresults

@Phillippe Coetzee And as a function of doing the above well enough for long enough, you should find yourself in a group capable of holding the required speeds for 3 hours or less. Not impossible to do it on your own in the right conditions, but on top of your own fitness, the attitude and strength of the group will often be make or break for any <=3 hour ambitions.

I see there are tented options from R1,000 per person. Not a comment on the price or value offered on this event, but knowing how many riders don't use the standard supplied tents at many stage races it does seem sensible to split accommodation out like this... don't pay for something you're not using. Source: https://www.waterbergtraversemtb.co.za/enter-2/

We could look at adding a filter to the favourites list to show expired favourited ads. It does present some challenges though, currently you can't contact the seller of an expired ad. Only if they renew the advert will you have the option to contact them. If you have added a favourite you will receive an alert if the ad is re-listed. Obviously the Google option suggested is a great one to be able to simply view the ad.

Apologies, fixed now

Evening @RobertWhitehead, ok so instead of a klap you come in from the left wing hurling insults at our team. How to make friends and fast track your support requests. You mentioned in October last year that the platform was “extremely buggy”. At the time I asked for further info in order to address, but no such feedback has been forthcoming. We have a well managed and prioritized backlog, but without useful feedback, tickets to match your list of gripes simply can’t be created.

Thanks for sharing here @Yaz There's a good chance that this ID is not of the actual person who scammed you but some other unwitting person they stole this ID photo from. Could you perhaps share any additional info, e.g. how they required payment, phone number etc. ?

Correct, this figure is the listed at price and not necessarily the final selling price. We have data for a small but meaningful sample (1,200 transactions) and the difference was just 5.11%, i.e. selling price on average just 5.11% lower than listed price. In 2022 that difference was 4.2% across a similar number of transactions.

Ok, that’s working as expected then… but any old “new” chat notifications will be a bit disconcerting. We’ve had a lot of feedback around it being too easy to miss a message. The idea is to show unread message count more prominently to prevent that.